Customer Testimonials
I'm a motorcycle rider, and I broke down in front of their shop. They were so awesome and got me running and on the road. I can't thank you enough. The whole crew was just absolutely awesome!!! Highly recommend their services.
James Fenton was great he went out of his way to accommodate me he answered all my questions very trustworthy
Jamie Was very sweet and helpful. I feel like I got the car I wanted and I am so Happy Thank you!!!!
Jamie was an excellent salesperson and pleasure to work with. His knowledge of the product was extremely helpful and he really went above and beyond to make the car buying process as seamless as possible.
easy to deal with and answers all questions, they provided me with what I wanted.
Jamie Fenton and Brunell were great definitely recommend this dealership will do business again with them!
We traveled across the state to get a good price on a used 2023 XC40. It was worth it. We completed the paperwork at home and then picked up the car.
Excellent experience: great and accurate communication with prompt responses. The entire transaction went smoothly thanks to my salesperson, Madison. Highly recommend.
We had a great experience buying our 2021 XC60 from Jamie Fenton. We were not rushed or pressured at all! He answered all our questions before, during and after the sale. Both Jamie and Anissa stayed late to do our paperwork due to our work schedules and we really appreciated that! We will definitely return there when the time comes for another vehicle. So far we love our 1st Volvo!
Working with Jamie Fenton has been an absolute pleasure. He was always patient & more than willing to address my numerous questions and concerns. His approach is refreshingly non-pushy, unlike the typical car salesman stereotype, which is precisely why I kept returning to him. With his help & desire to find me the right car, I eventually purchased the perfect certified pre-owned car. The entire process was delightful and made for an excellent car buying experience. I would recommend anyone to purchase a Volvo to reach out Jamie Fenton at Volvo Cars Pioneer Valley.
I visited a different dealership before stopping at Pioneer Volvo. The sales rep didn’t know the differences between the XC90 models and gave me incorrect information. Jamie noticed me looking at vehicles in the Certified Used car area and when I told him my spec's, he immediately provided me with an explanation on changes Volvo had made from the XC 90 Inscription I was trading in. It took very little time to find a vehicle since one was delivered to the day I stopped; a perfect match for my criteria. Jamie was extremely helpful with the process flow from ...
Recently purchased a 2024 XC60 Recharge-very smooth transaction, friendly folks and white glove service from initial inquiry to delivery. Super pleased with the car and can't say enough good things about the team including Jamie our salesperson! Would buy again from them if the opportunity arises!
Great and timely experience ! Jamie F was super helpful and I would highly recommend this dealership
We really appreciated working with Jamie - in addition to being friendly and well-informed, he was responsive with calls/emails and answered all of our questions. We traveled from out of state so his work made the process mch smoother.
Jamie Fenton was our main contact and he was highly professional, helpful and patient throughout the 3 month process of us deciding on replacing our lease. He helped narrow down the choices to only those that were relevant for us and very flexible with us. We are very happy with the process and our new car
Jamie made the process so easy. This is our second purchase with Jamie and we couldn't be happier.
Jamie has been terrific, from the time I walked in unannounced to ask about Volvos all the way through to picking up my new car this week! He let me know when there was a similar car to test drive, and once I ordered a new car, kept me updated. He answered my many questions at every stage, which was so helpful. The purchase process was very smooth and uncomplicated. Once the car arrived he spent as much time as I wanted explaining the features and helping me "program" the car the way I want. He is very ...
Many thanks to Jamie for his help buying a new car. He was very kind,helpful, incredibly knowledgeable and generous with his time. I’m greatful for everyone at Volvo cars pioneer valley for their help
I have never had a better experience at a dealership. Jamie was kind, helpful and incredibly knowledgeable. I walked in knowing what I wanted, and Jamie and the team made it happen for me. Because of this, I plan to be a loyal and return customer.
Sale was easy and Jamie was great . our new car purchase was the easiest we have ever had very friendly people.
Was extremely pleased with everyone that helped me with buying our new car. Very responsive and helpful. Madison was very knowledgeable, extremely caring, very responsive and even set up an appointment on her day off to accommodate our schedule l. Highly recommended and am very satisfied! Thank you so much!!!
We purchased an XC60 from this dealership. Jamie was our salesperson and was extremely helpful, attentive, and responsive. We live in CT and he was understanding of our schedule and the drive that we had to go back and forth to MA. Jamie made sure all of our requests were taken care of before agreeing to purchase the vehicle. Highly recommend the dealership and working with Jamie.
Jamie was fantastic to work with! He spent the time to thoroughly review the features of a few models and ensured we found the car that was best for us.
Jamie was the best at working to get me my car just the way I wanted it as well as dealing with getting a Texas registration. He constantly kept me updated with any new info and walked me through the functioning of the car and its specifics. I highly recommend him for any Volvo needs one might have.
We bought an XC60 on January 2nd, 2024. It was a busy day at the dealership, but our salesperson Jamie went out of his way to make sure we got a good deal and could take advantage of the end of year incentives. Jamie knows everything about the XC60 and could answer all of our questions. We also got a fair price for our trade in.
The Dealer spent time allowing us to test drive the vehicle to make sure we that this what we really wanted. They did a great job explaining the financial aspects and what they could do to get us into the car we were interested in. Thanks for all you have done so far.
Our salesman Jaime was excellent. Provided information on vehicle and transactions within a very timely manner. He also made sure all questions regarding the car and the process of purchasing the car were thoroughly answered.
I was very pleased by my experience with Jamie Fenton at Volvo. He was very easy to work with, talked us through the advantages to buying a Volvo, and really helped me through the car I was purchasing and it’s technology and hybrid battery nuances. He was informative, friendly patient, and we felt we could trust him.
When it comes to the test drive experience, Jamie was very patient and let me drive multiple cars and I didn’t feel any pressure from him. Then, the purchasing experience was smooth and professional. Once out the door, Jamie was very responsive to my emails and constantly kept in touch. Great experience overall!
The staff was helpful and informative. They had everything I needed to feel comfortable about financing a new car.
Jamie helped me with all the incentives and deals for my new Volvo. I did not feel pressure any time and no appreciated his support through the process.
Unpretentious down to earth solid, local customer service. Jaime is an experienced, no drama or sales push guy
They have been very responsive and helpful. We are glad to have them so close in town.
I traveled from Rhode Island and Jamie made the drive well worth it. I was able to easily find the car I was looking for and test drive it as soon as I got to the dealership. I was very please with my experience at Volvo Cars Pioneer Valley.
Jamie made the entire car-buying process a breeze. From the moment I stepped into the dealership, Jamie was friendly, knowledgeable, and attentive. He patiently answered all my questions, providing detailed information about the XC40 Recharge and helped me make an informed decision. I highly recommend both the vehicle and Jamie's expertise to anyone in the market for a new car. Thank you, Jamie, Madison, and the entire dealership team, for making this a pleasant experience.
My experience at Volvo Northampton, was exceptional, throughout the visit I was treated professionally in all manners and received timely follow-ups that were also not invasive. Jamie, my sales person has exceedingly high business acumen within the automotive space and made the purchasing process easy. I highly recommend giving Jamie a visit if you are looking for a new Volvo in the Pioneer Valley!
This team worked hard for my business and delivered the car in great shape and on time! Will buy my next Volvo from them!!
Jamie and Madison were great. Very easy to work with. All the $$$ savings were greatly appreciated.
Madison you were so helpful and knowledgeable with choosing the right vehicle for me. Thank you so much!
This dealership was very easy to work with. The process was very smooth start to finish
This is the 2nd time Jamie Fenton helped me buy a Volvo & he is the best! He is very patient in explaining everything to me and answering all. my questions. Thank. you, Jamie!
Jamie made everything so easy and went out of his way to make sure I got the exact car I wanted! I really couldn’t have done this without him
Hamid was very professional and knowledgeable he was not Pushy which we totally appreciated. He was a delight to work with and have recommended him and the dealership to our friends.
Hamid was great to work with and very professional. He answered all my questions and made the process easy. Anissa was also very helpful with the financing process.
The team at Pioneer Volvo was great and accommodating without any pressure. Jamie was great to work with and he was very informative. I would recommend this dealership.
Smooth transaction at Pioneer Valley Volvo. Jamie's expertise made buying my car hassle-free and enjoyable.
Jamie my sales man was great! I sent an email via autotrader.com, he got back to me within 30 mins. I was able to see the car right away. I bought it 2 days later. I'm so very happy with the dealership and the customer service that Jamie offered. I will use them again for my next time I buy a Volvo. -Dave
He was great very professional and helpful, went over the details and even synchronized phone
Very happy with everyone i dealt with Very friendly and helpful. I would go back for my next car.
Hamid provided us with great service and attention. He was very kind, courteous and dedicated. I highly recommend him and this dealership. Thank you!
We really wanted to purchase our car where we service it. So we had been working with Jamie for a while before we decided on a car. He and Annisa were very helpful in our making a final decision about which car to purchase. We would recommend working with Jamie. We love our car.
The people at Pioneer Volvo were very friendly and helpful but the dealership itself was not impressive. The building didn't seem well suited for a car dealership, the showroom was a bit shabby and there was dusty, noisy contruction going on in front of the dealership.
I am someone who typically feels anxious when shopping for cars. Arriving at the office, we were immediately greeted by Anissa and Jamie. Right away, we knew we made the right decision. They were friendly, attentive and genuinely happy to be doing business with us. They were knowledgeable about each of the vehicles and able to answer all of our questions. They gave us plenty of time to explore, test drive, and make a decision based on what was best for us.
Great experience with knowledgable staff including Jamie Fenton our salesperson. No pressure and just friendly service to help me get the car I’ve wanted for years.
I was completely satisfied with Jamie at Pioneer Valley Volvo. He was thorough and extremely knowledgeable.
Hamid, Anissa and the whole Pioneer Valley team made our buying experience so easy and pain free. All the team members were warm and welcoming and made us feel like family! Even our dog Chief loved their hospitality! Thank you all for all your hard work!
I had a great experience working with Madison! She was knowledgeable, helpful, and never made me feel pressured to make a decision.
Everyone was very helpful and attentive. There was no pressure. They were flexible and worked with me to get into a nice car! Madison was great. I would recommend her to work with anyone looking for the right vehicle.
Jamie and the staff at Pioneer Valley made buying a car easy. Jamie was informative, helpful and cheerful, even in the face of my inevitable concerns about committing to a relatively expensive purchase. I appreciated his willingness to answer all my questions, even after the purchase was completed. I would have no hesitation about recommending him and the dealership to others.
Jamie & Anissa are GREAT to work with !! Was looking for a new SUV and while searching for a car found Volvo Cars of Northampton. Jamie was our salesperson. Jamie helped with some questions we had about the XC-60. Offered spot on information and really offered zero pressure and is great to work with. He knows when to speak up and when to let the buyers think, meaning no pressure whatsoever. This was all at/near closing time on a Friday. We finalized the deal and both Jamie & Anissa stayed late to finalize the sale without any issue or ...
Many thanks to Jamie for a warm, professional welcome to this dealership. Jamie and others were quick to find just the car that I wanted - and made sure to explain all the new features. I will certainly be back to this dealership.
My wife and I were looking to purchase an EV, and we had looked at a number of different models. We had not planned on a Volvo, however we decided to check out the C40 recharge and made an appointment with Jamie to look at one. Jamie was very low key, exactly what we want in a sales person, got our information, talked to us a bit about the car and sent us off for a test drive. Long story short, we did not choose the C40, but ended up looking at, and then purchasing, an XC40 Recharge. Our whole ...
I’ve been looking at Honda pilots for almost 6 months now. All the different years and trim options. I found a beautiful 2020 elite edition online and reached out to set up the appointment! As I arrived I scoped out the lot and walked about to see if I could find it before my appointment. As I wandered about a gentleman asked if I needed any help and I said I was just waiting for 330 to come inside and meet with Jamie. Turned out it was Jamie I was speaking to, so with a firm handshake we went inside and talked ...
Madison was great to work with. Overall, I enjoyed my experience at Volvo Cars Pioneer Valley and will recommend then to family and friends.
Best customer service I’ve ever experienced in purchasing a vehicle. All my questions were answered and I was confident about choosing a Volvo for the first time.
This was the best service I’ve had in car purchasing. I had never owned a Volvo (been a Subaru fan for 20+ years) but I’m so happy with my new XC40! The team, especially Madison, in Northampton, MA made this happen!
Madison was excellent courteous and informative no hassle and helped expedite the transaction. We look forward to doing business with them again and working with Madison.
Jamie listened to what our needs were and pointed us in the direction of a Volvo XC90 which was perfect. We were in the right place at the right time for a vehicle that showed up that day, and we made the purchase within 2 days. Everything worked out perfectly.
Worked with Jaime for the second time. Another good experience! Would work with him again in the future!
Madison went above and beyond, and continues to surprise me with her support even after the sale.
Madison and Anissa went above and beyond! They jumped through hoops to ensure my young family received a beautiful and safe Volvo SUV within budget. Thank you for all you did! We will be back for our next car!!!
Madison is great to work with and very professional. I felt comfortable through the entire process, never pressured, and had my questions answered with respect and patience.
Madison was extremely helpful, empathetic a knowledgeable. I pulled into the dealership, after being ignored at another dealership, was greeted by her an looked at cars an bought the second one I test drove. In the past I would have kept looking, but she didn’t try to play shady games. Highly recommend her. Looking forward to buying my next car from her.
Madison was very helpful - a refreshing change from many of the salespeople I had been dealing with at other dealerships. Personable, friendly and knowledgeable. She made the purchase easy and enjoyable.
Good service and follow up..Jamie Fenton was very helpful..like the car!!..thanks so much
I recently worked with Jamie to purchase a new vehicle. He was extremely patient, knowledgeable and worked to find the exact car I wanted. I did not feel pressured into purchasing a vehicle and would gladly recommend this dealership to anyone I know.
Jamie has a calm demeanor. No pressure. Previous car buying experiences at other dealerships were not pleasant at all, At Volvo Pioneer Valley, it was just the opposite.Was nice doing business with you folks.
Jamie was fantastic to deal with. Friendly and knowledgeable. Great dealership and we will be back.
Jamie was incredibly helpful in navigating the purchase of our new car. This dealer is amazing, great customer service, very communicative, and their service department is awesome. Jamie helped us take advantage of programs we wouldn’t have known about. Highly recommend!
The whole team at Volvo Pioneer Valley was eminently professional in helping us purchase a Volvo-Certified 2021 XC60. We live in New Hampshire about 2.5 hours away from the dealership, but thanks to the excellent work by Christian, Anissa, and Jamie, we concluded the sale with ease. I would highly recommend Pioneer Valley to anyone seeking a new or certified Volvo.
Jamie from Volvo Cars Pioneer Valley was fantastic to work with. From the minute I arrived, he was easy-going, friendly, and helpful. Car buying is never an easy experience and everyone at this location made it seamless simple and fun. Thank you so much Jamie and Anissa!
Madison is great! She is very helpful and made the process go smoothly. No problems!
I recently purchased a certified pre owned Volvo, and unexpectedly had a great experience! I had dreaded it, but Jamie was a great help. He answered all of my questions and was very respectful and helpful.
Easy, straight-foreword transaction. I especially appreciated that the business is women-owned. Given the choice, I will always support women-owned businesses.
Great car buying experience! I worked with Madison and Anissa both were great to work with and very efficient. Madison was especially great to work with and understood my questions, concerns, and really went out of her way to make me feel comfortable and heard. I ended up buying a Volvo and love my new car. Thanks Madison!
So easy to work with. Madison was fabulous; friendly, knowledgeable and very responsive. She is the first car salesperson that I have ever felt completely comfortable with and I’ve dealt with many over the years.
Volvo Pioneer Valley really came through for me. They had almost exactly what I wanted, and made the purchase smooth and easy. Jamie was great to deal with and I'm very happy with my new car!
Great experience! Jamie and the Northampton team were knowledgeable, attentive and honest. Made the process of leasing very easy.
Had a great experience buying a new Volvo from Jamie Fenton and Volvo Cars Pioneer Valley. The entire experience was low stress and low pressure. Jamie is very knowledgeable and pleasant.
I had an amazing, smooth, and fun experience exploring my options with Jamie at Volvo Cars of Pioneer Valley. Jamie was honest, knowledgeable, clear, concise, down to earth, and available whenever I had questions. I was in such great hands with Jamie's care, as well as the helpful support of Anissa, Christian and Lyndsay at Volvo. I love my new C40 Electric!
Always great to do business with Jamie! This dealership always makes the car buying experience a positive one. Not to mention the amazing service team, especially Nicole. All around great place and people.
Great and stress free purchase of a new vehicle! If you are going to buy a Volvo I would highly recommend purchasing it from Pioneer Volvo! Definitely contact Jamie Fenton as he's a straight forward, honest and no BS person. The kind of person you want to buy a car from. Very helpful. Actually, the whole environment at Pioneer Volvo has a good vibe!
From the first contact I had with Jamie, I was pleased with his consideration. He was patient with me wanting to test drive the car multiple times, including taking my elderly mother for a ride to see that it was comfortable for her. He took time to explain the things that were different from my older Volvo model. Thank you for making it a smooth process, Jamie.
I saw a vehicle on their lot that I have been trying to find for some time now. My first impression was with Jamie Fenton, he ended up guiding me through the purchase too. Jamie is a rockstar but he also great staff around him. Not the dog-and-pony show you would get with most dealers. 10/10 and I’m a biz owner myself that rarely rates other businesses..
Great interaction with the staff, especially Jamie my salesman. Easy to work with and answered all of my questions about the vehicle and service.
They were professional and efficient with paperwork and in person. Everything was explained well.
One of the best car buying experiences I have ever hard. The process was quick and easy. The delivery was speedy. Jamie has followed up several times to make sure I am satisfied. I would recommended Volvo Car Pioneer Valley to anyone.
Jamie Fenton was very helpful in supporting me with the purchase of a 2015 Honda CR-V. He answered all of my questions, which I am very appreciative of.